Confirmation of order and deposit - Custom Rings Australia requires a non-refundable deposit of 50% to confirm your order and commence the manufacturing process. The deposit is non-refundable due to the custom one-off nature of your order.
Final Payment - The final 50% payment is required prior to dispatch for delivery. When your rings are nearing completion, CRA send a final invoice along with high resolution images of your rings. This provides you with reassurance that you are getting what you paid for. If you want additional reassurance, please check the Custom Rings Australia facebook page or our instagram page, which has recommendations from previous customers on the left hand side under posts to page.
As Custom Rings Australia brings you the best possible price for your order, we prefer direct transfer payment. However we also offer payment though Paypal which offers you additional protection (See below). Payments using Paypal attract a 3% surcharge which is simply an on cost for using their service.
Using Paypal with Custom Rings Australia. Paypal offers a safe, reliable and secure method for payment with Visa, Mastercard or American Express. For a quick and easy payment system, we can take your details over the phone, set up a special order webpage so that individuals can pay direct through our webpage, or send a paypal invoice.
Delivery and Manufacturing Time
Once your deposit has been received, Custom Rings Australia commences the manufacturing process. This process generally takes between 10-12 weeks, depending on the complexity of your design and the quantity of rings ordered. We provide final artwork of all names and numbers to ensure your order is 100% correct.
Custom Rings Australia uses Australia Post Express for deliveries within Australia and will provide tracking details at the time of dispatch as well as Insurance for your shipment.
CRA is committed to being Australia’s leading supplier of custom made, individualised jewellery and we look forward to providing superior service every step of the way to commemorate your special success story with incredibly unique timeless rings.